Returns Policy

You may return goods within the first 28 days of purchase for a full refund minus the delivery charge. If you are not completely satisfied with your order, send it back in the original, unused condition with 28 days for an exchange or refund. Custom made items qualify for a 25% maximum refund. Any item returned thereafter subject to warranty conditions (supplied wih goods).

Delivery Schedule

All products are made to order and we work on standard 2 to 3 week lead time from order placement to dispatch (depending on part availability). We will always attempt to improve on this lead time to meet your demands. When orders are complete they are despatched via courier and normally arrive within 1 - 2 days business days (UK main land). International orders are generally receieved in under 7 days from date of dispatch.

Secure ordering - Guaranteed

Instromet Weather Systems Ltd uses a secure server security system to take payments online. This system is approved by Elavon and Sage Pay the payment service provider, to ensure your credit card details are always safe.

Easy to order

Find the product you are after by browsing through ourweb site, now click on the "Add to basket" button, you will now been shown your shopping basket, click either the "Check out now" button to complete the purchase or click the "Confirm" button to continue shopping for other products. You can view your order any time by clicking the "View basket" button.

Check out

Once you are happy with your selection click "Check out" in the top right of the page. Fill in the delivery address and your details, you will be taken to our secure website hosted and controlled by Sage Pay, where you can enter in your credit card details. Once complete you will be returned to the confirmation page and will receive a confirmation email listing the products you purchased.

Credit and Debit cards we accept

delta maestro mastercard solo switch visa visa electron

Credit card security

All credit and debit card transactions are compelted on Sage Pay, our payment service providers secure server, where your card details are encrypted using 128 bit encryption and are never stored on our servers.

visa verified

Sage Pay Statement

The Sage Pay system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Sage Pay to obtain secure information.

Security Code Location

You can find the 3 digit security code on the back of most Visa and Mastercards. visa security code