Instromet^® products are designed to monitor current and previous weather conditions for domestic use and should not be considered as predictive weather forecasting equipment. Contact your regional Met Office centre if you need weather forecasting data www.metoffice.gov.uk.

Our products are tested in-house for operation and functionality but have not been independently tested by a UKAS accredited laboratory. As part of our ongoing policy to improve the design and specification of our products, we reserve the right to change any detail given without prior notice. Instromet Weather Systems Ltd shall not be responsible for any liability of any nature which may result from the use of any information provided in technical literature.

Privacy Policy

Instromet Weather Systems Ltd is committed to safeguarding your privacy online. The following statement sets our privacy policy. This policy may change from time to time, so please read this policy periodically.

Contact Information

The Contact Information is used to register users in our database, and is also used to contact them when necessary. Financial information collected is used solely to bill the user for products and services and for no other reason. Once this information has been used to bill our customers, it is destroyed and not held on file for any purpose.

Who do we share your Contact Information with?

You should note that the Contact Information you have provided will not be made publicly available, nor sold to third parties. Instromet Weather Systems Ltd may disclose contact information in special cases where Instromet Weather Systems Ltd has reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our terms and conditions of use. Or maybe causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. We may also disclose contact information when we believe, in good faith, that the law requires it and for administrative and other purposes necessary to maintain services and improve our products and services.

Security

Our site has security measures in place to protect against the loss, misuse and alteration of the information under our control. We use SSL secure server with digital certificates (https://) and all financial information is fully encrypted during all transactions. Please note, however, that no data transmission over the Internet is completely secure. As a result, while we attempt to protect your personal information, we cannot ensure or warrant the security of any information you provide to us and you transmit such information to us at your own risk. Once we receive your transmission we attempt to ensure the security of your personal information on our systems.

Correct/Update

If you wish to correct, update or otherwise modify the information that you have provided to us please send an email to sales@instromet.co.uk and our support team will assist you.

Notification of Changes

If at some point in the future, there is a change to our privacy policy that will affect your personal information, we will notify you by email of the relevant changes, assuming we hold a current and valid e-mail address.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site or your dealings with us, please e-mail sales@instromet.co.uk

Returns Policy

You may return goods within the first 28 days of purchase for a full refund minus the delivery charge. If you are not completely satisfied with your order, send it back in the original, unused condition with 28 days for an exchange or refund. Custom made items qualify for a 25% maximum refund. Any item returned thereafter subject to warranty conditions (supplied with goods).

Terms & Conditions of supply

Please click here to read more about Instromet’s terms & conditions of supply.

Delivery Schedule

All products are made to order and we work on standard 2 to 3 week lead time from order placement to dispatch (depending on part availability). We will always attempt to improve on this lead time to meet your demands. When orders are complete they are dispatched via courier and normally arrive within 1 – 2 days business days (UK main land). International orders are generally received in under 7 days from date of dispatch.

Secure ordering – Guaranteed

Instromet Weather Systems Ltd uses a secure server security system to take payments online. This system is approved by Elavon and Sage Pay the payment service provider, to ensure your credit card details are always safe.

Easy to order

Find the product you are after by browsing through our web site, now click on the “Add to basket” button, you will now been shown your shopping basket, click either the “Check out now” button to complete the purchase or click the “Confirm” button to continue shopping for other products. You can view your order any time by clicking the “View basket” button.

Check out

Once you are happy with your selection click “Check out” in the top right of the page. Fill in the delivery address and your details, you will be taken to our secure website hosted and controlled by Sage Pay, where you can enter in your credit card details. Once complete you will be returned to the confirmation page and will receive a confirmation email listing the products you purchased.

Credit and Debit cards we accept

Credit card security

All credit and debit card transactions are completed on Sage Pay, our payment service providers secure server, where your card details are encrypted using 128 bit encryption and are never stored on our servers.

Sage Pay Statement

The Sage Pay system uses a combination of established and innovative techniques to ensure the security and integrity of all sensitive data. Our internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Sage Pay to obtain secure information.

Security Code Location

You can find the 3 digit security code on the back of most Visa and Master cards.